Welcome to Ben Gadget Shop

Return & Refunds


Refund Eligibility

Refunds are available if the product is returned within a 14-day window and verified to be defective or damaged. Approved refunds will be processed to the original payment method.

Non-Refundable Products

Certain items are non-refundable, including clearance products, opened accessories, and customized or personalized items.

Processing Time

Once your returned product is received and inspected, your refund will be processed within 7–10 business days.

Exchange Policy

Exchanges are allowed within the 14-day return window for a different model or size, provided the item meets all return criteria.

Shipping Costs

Customers are responsible for the shipping costs associated with returning items, unless the product is found to be faulty or damaged upon arrival.

Need Assistance?

For inquiries or support related to returns or refunds, please contact us:

  • Email: bendreamliner@gmail.com
  • Phone: 016-8521265

We’re committed to providing our customers with the best service and ensuring your satisfaction with every purchase.